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FAQ

We know hiring a cleaner is a big decision, and we want to make it as easy as possible! Here are some common questions we get. If you don’t see your question here, feel free to contact us.

  • What areas do you service?
    We currently offer cleaning services in [Your City/Area]. If you're unsure whether we cover your location, just reach out!
  • What cleaning services do you offer?
    We provide: ✅ Regular house cleaning ✅ Deep cleaning ✅ Move-in/move-out cleaning ✅ Office cleaning ✅ [Any other services you offer]
  • Do I need to provide cleaning supplies?
    [Let them know if you bring your own supplies or if they need to provide anything.]
  • How do I book a cleaning?
    You can book by [calling us, filling out our online form, messaging on social media, etc.].
  • What payment methods do you accept?
    We accept [cash, card, bank transfer, etc.]. Payment is due [before/after the cleaning service].
  • Do I need to be home during the cleaning?
    [Explain whether they need to be present or if you can clean while they’re away.]
  • What if I need to cancel or reschedule?
    We understand that things come up! Please let us know at least [X] hours in advance to reschedule or cancel your appointment.
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